Privacy Policy

This is a website built to provide information for successful loan application. The enquiries submitted on this site are managed by Properties 4 U Pty Ltd (A.C.N. 088 193 953), Go Loans Pty Ltd (A.C.N. 008 202 631), Go Loans (Franchising) Pty Ltd (A.C.N. 094 501 256) and their associated entities (hereinafter called Go Loans).

Commitment to Privacy and Responsible Use of Information

At Go Loans, we understand your concerns about privacy and security of your personal information. We are committed to protecting all personal information about you that we hold. Go Loans complies with the Privacy Act 1988 (Cth) and in particular the National Privacy Principles (NPPs) in relation to your personal information. This privacy policy describes how we manage your personal information and safeguard your privacy.

Information Collected

The kinds of personal information we collect and hold will generally depend upon the type of products and services you request from us, and may include:

• information you give us when you request a product or service from us, such as your name, address, contact details, gender, occupation and age;
• financial information about you, such as your financial position (eg. assets and liabilities, income mortgage);
• information obtained from credit reporting agencies such as credit checks, but only if you have authorised us to carry out those checks;
• communications between us and your adviser(s) (eg. accountant, solicitor);
• information provided to us by distributors of our products;
• if you have or had a product with us, transactional information about the use of that product.

Use of Our Website

We will collect some information from you when you use our websites: www.goloans.com.au. Most of this information will not be personal information because it will not reveal your identity. The only personal information which we collect about you when you use the website is what you tell us about yourself. For example, by completing an online form such as an application form or asking for a disclosure document for one of our products or by sending us an email. We will record your email address is you send us an email.

When you visit the website, our server places small pieces of data know as "cookies" on your hard drive. Cookies are pieces of information that are transferred to your computer when you visit a website for record-keeping purposes. Most web browsers are set to accept cookies. However, if you do not wish to received any cookies, you may set your Web browser to refuse cookies. We use cookies to provide us with aggregate (anonymous) information on how people use our website. We do not link this information back to other information that you have provided to us.

How We Disclose Your Personal Information

Any personal information that we collect about you will be used by us:

• to assess your applications for products and services that we or our distributors may provide to you,
• to provide or continue to provide products or services to you;
• for administrative purposes, such as billing and processing of your account;
• facilitating the conduct of business relationships with you (if any);
• to provide you with details of the latest offers or specials provided by Go Loans (you may elect not to receive these offers);
• in the event of a credit default by you, to obtain from or report your credit information to a credit reporting agency; and
• to investigate and resolve complaints concerning the provision of services by us or others associated with us.

We may also disclose information about you to prospective purchaser's of Go Loans or related businesses.

Who We May Disclose Your Personal Information to

The purposes for which we use your personal information (as mentioned above) may involve us engaging or providing some or all of your personal information to:

• third party service providers who provide services (eg mailing, information technology and administrative services) to Go Loans and their related companies;
• distributors of our products or services, which includes our accredited preferred lenders;
• credit reporting agencies; and
• companies related to Go Loans

Your Access to Your Personal Information

In most cases, you can gain access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the NPPs.
Changes to Our Privacy Policy
From time to time our privacy statement may change. We may notify you about changes to our privacy statement by posting an updated version on our website: www.goloans-online.com.

Contacting Us

If you would like more information about how we manage your personal information, or you have any questions, or wish to complain about a breach of your privacy, please contact us using the details below.